Wakeque - Verifikationskode fra Aiia lander i spam-mappen / Verification code from Aiia lands in the spam folder – Incident details

All systems operational

Verifikationskode fra Aiia lander i spam-mappen / Verification code from Aiia lands in the spam folder

Resolved
Degraded performance
Started about 1 year agoLasted about 19 hours

Affected

E-conomic Web Application

Operational from 12:59 PM to 7:40 AM

E-conomic Third-party Components

Operational from 12:59 PM to 7:40 AM

Aiia

Operational from 12:59 PM to 7:40 AM

Updates
  • Resolved
    Resolved

    Vi har gjort Aiia opmærksom på denne udfordring, og de arbejder på at undersøge deres muligheder. --- We have made Aiia aware of this issue, and they are working on exploring their options.

  • Identified
    Identified

    Man kan opleve, at ved opsætning eller fornyelse af bankintegration modtages verifikationskoden ikke i mail-indbakken, men derimod i spam. Kontroller venligst jeres spam-filter for at få koden. --- You may experience that during the setup or renewal of bank integration, the verification code is not received in the email inbox but instead goes to spam. Please check your spam filter to retrieve the code.