Wakeque - Smart-inbox forslår ikke moms modkonto - Smart-inbox doesn't suggest VAT on contra account. – Incident details

All systems operational

Smart-inbox forslår ikke moms modkonto - Smart-inbox doesn't suggest VAT on contra account.

Resolved
Operational
Started about 1 year agoLasted about 17 hours

Affected

E-conomic Web Application

Operational from 2:17 PM to 7:18 AM

SmartInbox / Inbox

Operational from 2:17 PM to 7:18 AM

Updates
  • Resolved
    Resolved

    Fejlen er nu blevet løst - Smart-inbox vil igen lave forslag til momskode på modkontoen. - The incident has been resolved - Smart-inbox will now make suggestions on VAT for the contra account.

  • Investigating
    Investigating

    Der er i øjeblikket problemer med aflæsning af leverandørefakturaer via smart-inbox. Under aflæsningen leverandørfakturaen bliver der på nuværende tidspunkt ikke foreslået moms på modkontoen. Vi arbejder på nuværende tidspunkt på en løsning. Du kan med fordel redigere i modkontoen og angive den samme modkonto igen for at få et forslag på momskoden. - English: We're currently experiencing issues during suggestions made via the smart-inbox. VAT is not currently being suggested on the contra account and contra VAT will instead remain empty. We are currently working on a solution. A quick fix you can use until we've resolved the issue is editing the contra account and re-entering the same contra account to get a suggestion for the VAT code.