Wakeque - Smart Pay kan have længere svartider / Smart Pay may have longer response times – Incident details

All systems operational

Smart Pay kan have længere svartider / Smart Pay may have longer response times

Resolved
Degraded performance
Started about 1 year agoLasted about 4 hours

Affected

E-conomic Web Application

Operational from 8:01 AM to 11:39 AM

E-conomic Third-party Components

Operational from 8:01 AM to 11:39 AM

November First

Operational from 8:01 AM to 11:39 AM

Updates
  • Resolved
    Resolved

    Der er blevet fundet en løsning, og man bør ikke længere opleve forlængede svartider. Vi beklager forstyrrelsen. --- A solution has been found, and you should no longer experience extended response times. We apologize for the disruption.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    Vi oplever i øjeblikket problemer hos en underleverandør, hvorfor der kan forekomme længere svartider, når betalinger oprettes eller behandles i SmartPay. Vores leverandør arbejder på at løse problemet hurtigst muligt og beklager de gener det måtte medføre. --- We are currently experiencing issues with a supplier, which may result in longer response times when payments are created or processed in SmartPay. Our supplier is working to resolve the issue as quickly as possible and apologizes for any inconvenience this may cause.