Wakeque - Aiia: Posteringerne ikke bliver hentet til bankafstemning / Aiia: The entries are not being retrieved for bank reconciliation. – Incident details

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Aiia: Posteringerne ikke bliver hentet til bankafstemning / Aiia: The entries are not being retrieved for bank reconciliation.

Resolved
Degraded performance
Started over 1 year agoLasted 2 days

Affected

E-conomic Web Application

E-conomic Third-party Components

Aiia

Operational from 8:18 AM to 1:35 PM

Updates
  • Resolved
    UTC
    Resolved

    Forbindelsen er genetableret, og posteringerne indlæses nu til bankafstemningen. The connection has been re-established, and the entries are now being loaded into the bank reconciliation.

  • Investigating
    UTC
    Investigating

    I øjeblikket kan man opleve, at bankforbindelsen er synkroniseret til dags dato, men ingen posteringer ses i bankafstemningen. Vi er ved at undersøge, hvad vi kan gøre. Et workaround der kan virke, hvis forbindelsen er aktiv: Orange tandhjul > Alle indstillinger > Integrationer > Bankintegrationer > Fjern forbindelse til konto fra kontoplan > Fjern forbindelse > Forbind til konto fra kontoplan > Forbind. Currently, you may experience that the bank connection is synchronized to the current date, but no entries are visible in the bank reconciliation. We are investigating what we can do. A workaround that might work if the connection is active: Orange gear icon > All settings > Integrations > Bank integrations > Disconnect account from Chart of accounts > Revoke connection > Connect to account from chart of accounts > Connect.